How Small Businesses Can Prepare for the Next Natural Disaster

As we have witnessed these past two months, Hurricanes Harvey, Irma and Maria devastated many parts of the south coast and the economies of Texas, Florida and Puerto Rico. The damage from the storms is expected to halt U.S. GDP by an entire percent. Recent estimates put the costs of recovery at around $85 billion and $59 billion for Harvey and Irma respectively.

While larger businesses have the resources to rebuild and recover, many smaller businesses do not. They will likely struggle to account for the cost of repairs, and even lose their companies in the process. According to FEMA, nearly four in 10 small businesses struck by a natural disaster are forced to permanently shut down. With more storms expected in the coming weeks as hurricane season persists through November, it is vital that small business owners prepare in the meantime.

The first step for any small business is to prepare internally. Here are three best practices that small-business owners can adopt to prepare for a future hurricane or any other natural disaster.

  1. Establish a recovery plan: Often, disaster recovery plans fall to the bottom of small-business owners’ to-do lists, especially if their business is located in an area that doesn’t typically experience high-risk weather. However, no business is immune from a harmful storm’s impact. So disaster preparedness starts with a formal plan that’s comprehensive and allows the company to quickly restore its normal operations following an emergency.
  2. Discuss your plan with all employees: It is crucial for your entire staff to be on the same page when it comes to what your disaster plan involves in order for it to be effective. So once small-business owners have a plan in place, they need to ensure that their employees know what’s included and what their responsibilities are should a natural disaster strike. Owners can share this information by emailing a copy to all employees and discussing the plan in detail at the next all-hands meeting.
  3. Back up your business’s data: Small-business owners should ensure their data is backed up both virtually and physically in a secure location. Doing so can prevent a natural disaster from turning into an even worse data loss debacle.

While following these steps can get small businesses on the right track toward hurricane preparedness, no company can be fully protected without insurance. With a plan in place, the next step is finding the right hurricane insurance plan. But there is often confusion over what proper hurricane coverage looks like.

Small businesses should take into account the specific rules and regulations of their industry when choosing an insurance plan to protect against hurricanes and other natural disasters. That said, there are two policies that are essential to businesses that need a defense against hurricanes.

Commercial Property Insurance is a policy that helps cover some of the cost to repair damages or restore your business property should a natural disaster cause harm. It is important to note, however, that many commercial property insurance policies only protect damages caused by hurricane winds, not flood damage resulting from rising water. If your business is located in an area prone to hurricanes, ask your insurance provider about “riders” (also known as endorsements), which can be added to your policy for more complete coverage.

Business Interruption Insurance is a policy that helps companies deal with the extended time (and business) they may lose as a result of hurricane damage. Often, this forced, lengthy pause in operations is what causes small businesses to permanently close, due to the high costs they incur and their inability to generate the revenue required to cover those costs. Business interruption insurance helps small businesses through by providing the funds for necessities such as taxes, loan payments, rent and salaries. Again, it is key to ask your provider exactly what a policy covers before purchasing it. Typically, business interruption insurance only protects your business if the circumstance that forced you to shut down is already covered by your commercial property policy.

This year’s Atlantic hurricane season has already been deemed the third worst on record. With more than a month to go, small businesses can ensure that they’re protected from damages through internal company policies and a thorough insurance plan. As far as hurricane insurance coverage goes, it’s crucial for businesses to do their research and find the policies that will provide the best protection. Although developing these plans will take time and effort, the risks mitigated and money saved as a result will be well worth it in the long run.

When Nature’s Wrath Alters Your Business Travel Plans

The recent devastation of Hurricanes Harvey, Irma and Maria pulverized Texas, Florida and Puerto Rico, displacing hundreds of thousands of residents and racking up billions of dollars in property loss. These massive storms, as well as others, also wreaked havoc on corporate travel, crippling a good portion of the business economy by preventing companies from getting employees to their destinations.

FlightAware’s cancellation tracker reached the 3,000 mark the Sunday that Hurricane Irma hit Florida as airports closed throughout the state. But travel issues didn’t ease once the airports reopened, because there was still the issue of missing aircraft. According to reports, JetBlue didn’t have a single plane in the state of Florida and most other airlines cleared out their aircraft from vulnerable airports ahead of the storm. So, flights couldn’t resume until airlines flew aircraft back into the state. This meant that a large number of business travelers, in one of the most convention-friendly states in the U.S., were either stranded or unable to land.

This leaves us with the question: How do you keep stormzillas like these from throwing an oversize wrench into even the most carefully orchestrated travel management plans?

The simple answer: You can’t. But there are ways to minimize the collateral damage that the next big storm brings when planning business travel.

Travel Management Companies can help, as they monitor global weather conditions daily, so as to respond quickly when major disruptions to travel occur. These companies also receive automatic flight updates, enabling them to immediately rebook individuals onto different flights. Due to the fickle nature of hurricanes, which can force additional flights to also get cancelled, companies must investigate ground transportation options as well.

Here are four sanity-saving tips that might come in handy while traveling during hurricane season:

    1. Book flights wisely:

Choose an early morning flight. That way if your flight gets cancelled you have the entire rest of the day to find an alternative flight. And if possible, pick an airline with tons of flight options—the more the merrier when you positively have to get to a game-changing meeting.

  1. Must-Have Phone Apps:

Any app on your phone or tablet that displays a 7-Day Forecast (such as The Weather Channel) is a godsend and helpful when planning business trips. Don’t wait until a storm hits to start making alternate plans. Stay ahead of the weather system game and make your contingency plans as far ahead as possible.

  1. The domino effect:

Always remember that even though your flight lifts off in Chicago (where you are unlikely to get hit with a hurricane), chances are the weather is going to be much different when you land in Miami (where the possibility always looms). Be aware of the weather in all cities on your itinerary. Some airlines will even address customer service issues on their social media pages. JetBlue and Delta are among those that used Twitter to help passengers during Hurricane Irma.

  1. Allow for extra time:

For business travelers trying to get somewhere in unpredictable weather, one of the best suggestions is to simply give yourself plenty of time to get where you are going. While it might cost a little more to book a flight the day before or put an extra night for a hotel room on your AMEX card, but weighed against the option of missing a meeting with a client, it is an investment well worth taking. And if you do find yourself stranded in an airport, turn it into your temporary office.

Inclement weather will always threaten business travel. But by being pro-active in how you handle the situation, you’ll find yourself handling all the adversity thrown your way, no matter which way the wind blows.

N. Calif. Wildfires Continue Widespread Destruction


The National Interagency Fire Center (NIFC) increased the National Preparedness Level to 3 today due to wildfire activity in eight Northern California counties, including Napa, Sonoma and Mendocino, where evacuations, road, trail and area closures are in effect. Since their start on the night of Oct. 8, the wildfires in California’s wine country have caused 23 deaths and forced more than 20,000 to evacuate, including the entire city of Calistoga. Additionally, hundreds of residents are missing.

Gov. Jerry Brown declared a state of emergency in Napa, Sonoma and Yuba counties on Oct. 9 and the Presidential Major Disaster Declaration was approved by President Trump on Oct. 10 to support state and local responses. The Governor’s Office of Emergency Services also activated the State Operations Center in Mather, California to its highest level.

The 22 uncontained large wildfires have consumed 170,000 acres in California and destroyed nearly 3,500 commercial and residential properties, many of which were in north Santa Rosa. One major difficulty responders are facing is that several fires have merged into complexes—where two or more individual incidents are located in the same general area—with each complex including an average of five fires.

Causes of the fires have not been determined, although downed power lines due to strong winds were reported on Sunday night, about the time of the first fires. Pacific Gas & Electric Company (PG&E) said its meteorologists measured the inciting gusts at between 50 and 75 miles per hour on Sunday night, which contributed to nearly 20 North Bay fires and “aided the fires in the Northern parts of the energy company’s service area…and damaged PG&E’s electrical system in some locations.”

The National Weather Service issued a wind advisory for North Bay Hills today. Heavy winds have consistently hindered efforts to control and contain the fires, and have been clocked at 20 to 30 miles per hour in the area, with some gusts expected to reach 50 miles per hour. According to CoreLogic’s hazard risk analysis, more than 170,000 homes in Napa and Santa Rosa alone are at some level of structural risk from the fires, with about 6% at significant risk.

Utilities have been affected, as well. Officials told SFGate that water systems in isolated areas of Fountaingrove and Oakmont in  Sonoma County have been “compromised,” prompting Santa Rosa police to advise that residents boil tap water used for cooking or drinking. Poor water quality has also become an issue in Napa County.

As reported in Risk Management magazine earlier this month, wildfires in the United States from Jan 1. to Sept. 15 had already burned 8.3 million acres, far exceeding the 10-year average. As of September, the Forest Service and Interior Department had spent more than $2 billion fighting fires this year—making 2017 the most expensive wildfire season on record.

Hurricane Devastation Impacts Health Care Supply Chains

The destruction caused by Hurricane Maria in Puerto Rico last month has created major disruptions for the island’s pharmaceutical product and medical device manufacturing facilities. Days of interruption and damage to manufacturing plants are affecting international supply chains for products such as cancer and HIV treatments, immunosuppressants for patients with organ transplants, and small-volume bags of saline, which are necessary for patients who need intravenous solutions.

Puerto Rico is the fifth-largest territory in the world for pharma manufacturing and produces about half of the world’s top-selling patented drugs, according to a 2016 report from Pharma Boardroom. Short-term economic losses are being estimated, while concerns persist about the storm’s long-term effect on employees’ abilities to travel to work, the safety and efficiency of the machinery used and the ability to keep the facilities running on generators. In a statement issued by the Food and Drug Administration (FDA) on Oct. 6, Commissioner Scott Gottlieb detailed plans to help Puerto Rico recover its medical product and manufacturing base, which he said “are a key component of the island’s economic vigor.”

“[..]even the facilities that sustained relatively minor damage are running on generator power. They could be without commercial power for months…Moreover, most of the facilities that we know of, that have resumed production, maintain only partial operations. New shortages could result from these disruptions and shortages that existed before the storms could potentially be extended.”

Citing data from the Bureau of Economic Analysis, Gottlieb said that pharmaceutical products manufactured in Puerto Rico “make up nearly 10% of all drugs consumed by Americans. And that doesn’t even account for medical devices.” He noted that the FDA is keeping a close watch on about 40 critical pharmaceutical and biological drug products which, in the event of a shortage, “could have substantial impact on the public health.”

He added, “In urgent cases, when critical products are at issue, we’ve intervened over the last two weeks to help firms secure fuel to maintain production lines, get clearance to move logistical support into the island or finished goods to their recipients.”

The Washington Post reported that more than four dozen FDA-approved drugmaking facilities are in Puerto Rico, including ones owned by Pfizer Inc., Merck, Eli Lilly, Johnson & Johnson, Bristol-Myers Squibb and Amgen. Baxter International Inc., which the Post cited as being the “dominant player” in the IV market, issued a statement acknowledging the impact of the storm on its operations:

Our sites sustained minimal damage, and we’ve initiated limited production activities in all of our facilities. In addition, we are examining all opportunities to leverage Baxter’s global manufacturing network as we continue efforts to restore operations in Puerto Rico.

As it relates to product supply, in advance of the hurricanes, we implemented our hurricane preparedness plan to help mitigate potential impact. We have also been delivering products to customers in Puerto Rico to help address patient need on the island. And we are continuing to proactively communicate with our customers the actions we are taking to minimize potential disruptions, including closely managing product inventory.

Not all facilities have suffered damage, however. Amgen announced on its site that back-up generators are powering its Puerto Rican site and that, “No product nor in-process inventory has been lost, and … the inventory maintained by the Company and its global distribution network is sufficient to meet patient demand.”