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For risk managers and others looking at the Toyota recalls as an ongoing lesson in corporate crisis response, seeing the daily headlines about the automaker’s woes is — both figuratively and literally — like watching a car crash. Sure, in some ways, Toyota has handled the situation adequately, and its rebounding stock price and recent [...]
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Another week and the fallout continues to spread from Toyota’s recall controversy. In Minnesota, a man imprisoned for vehicular homicide in a fatal Toyota crash sought a new trial, claiming that, in light of the unintended acceleration recalls, he was wrongly convicted for a mechanical malfunction that wasn’t his fault. A prisoner in Portland, Oregon [...]
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As Toyota prepares to announced yet another recall — this time, the Prius — some are beginning to question the car manufacturer’s business model. The “Toyota Way” is the company’s long-standing philosophy that, among other things, places an extreme emphasis on maximizing efficiency by minimizing waste. Some have even said it acts almost like a [...]
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