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Cost of Cyber Crime Up 19% For U.S. Businesses

In its annual Cost of Cyber Crime study, the Ponemon Institute found that the average annual cost of cyber crime per large company is now $15.4 million in the United States. That figure has increased 19% from last year’s .

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7 million, and presents an 82% jump from the institute’s first such study six years ago. This year, losses ranged from $307,800 to $65,047,302.

Globally, the average annual cost of cybercrime is $7.7 million, an increase of 1.9% from last year. The U.S. sample had the highest total average cost, while the Russian sample reported the lowest, with an average cost of $2.5 million. Germany, Japan, Australia, and Russia experienced a slight decrease in the cost of cyber crime over the past year.

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To try to benchmark the complete cost of cyber crime, the Ponemon Institute examines the total cost of responding to incidents, including detection, recovery, investigation and incident-response management. While it is virtually impossible to quantify all of the losses due to reputation damage or business interruption, the researchers did look at after-the-fact expenses intended to minimize the potential loss of business or customers.

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Check out more of the study’s findings in the infographic below:

global cost of cyber crime ponemon institute

Navigating Data Breach Regulatory Requirements

Data breach

Amidst the gridlock on Capitol Hill and in State Houses across the country on many policy priorities, there seems to be one issue related to corporate governance that brings both parties together. In response to a tidal wave of security incidents, both policymakers and regulators are passing and debating new rules regulating how companies must respond to a data breach.

Along with managing internal expectations from the rest of the C-suite and board on how a data breach needs to be handled, risk managers now face a continually shifting regulatory landscape. It is essential that risk managers are up to speed on the latest policy developments and understand how they will influence how a company responds to an incident. In a policy white paper released by Experian, we found the following to be some of the most significant trends changing the regulatory landscape.

State Laws and Regulator Expectations 

Today, when a data breach occurs, risk management professionals need to take into account 49 different laws and regulations across states, the District of Columbia and Puerto Rico. The nuances between each law require careful review, especially for businesses that operates in multiple locations.

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Further complicating matters, many states are actively making updates to their laws:

  • Oregon recently signed a law requiring that notification of a data breach be provided to the state attorney general if a company experiences a breach that affects more than 250 consumers.
  • Connecticut added a requirement that companies provide credit monitoring for at least 12 months to impacted parties, as well as provide notice of a breach within 90 days of the incident’s discovery.
  • Rhode Island now requires consumer notice no later than 45 days after breach discovery and expanded the definition of personal information to include email addresses combined with passwords.
  • Illinois is considering legislation that would move the definition of personal information to include marketing data.

State attorneys general are also increasingly scrutinizing how companies respond to a data breach, and are often vocal if they think a company is not taking the proper steps to protect affected constituents. In addition to conducting more official investigations, state attorneys general are leveraging the power of the press to make their point.

Congress Looking to Reach Consensus

The current complexity caused by evolving state laws could soon become a non-issue if Congress is able to pass a comprehensive federal data breach notification bill. Lawmakers have made passing a national federal data breach and data security standard a priority in the current Congressional session. One bill, the Data Security and Breach Notification Act of 2015, has already been passed by the House Energy and Commerce Committee and could make its way to a full vote. In the Senate, there are also a number of competing pieces of data breach legislation being debated that are fighting for support.

This is not the first time Congress has attempted to pass a comprehensive bill.

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Several bills were previously introduced and passed by House and Senate committees, but were unable to make it any further in the process due both to lack of support and not being high on the priority list. However, while reaching consensus may not come easy, there is pressure today on federal lawmakers to pass a bill, which is driving more action in the space.

Lending to the cause, President Obama is also a vocal advocate for a national uniform breach notification standard. He explicitly referenced the need for comprehensive legislation during his latest State of the Union Address, and gave a speech to the FTC in January 2015 that outlined his version of a draft data security bill – the Personal Data Notification and Protection Act. In addition to data breach law, recent high profile security incidents also led Obama to encourage Congress to pass legislation that regulates and supports voluntary sharing of cyber threat information between companies and the government. With attention and support from the executive branch on cyber security, it is much more likely we will see progress on the topic from Congress.

Staying Informed and Prepared

The reality is that data breaches pose a risk that will always need to be addressed, and until the U.S. passes comprehensive data breach notification legislation, the responsibility falls to risk managers and relevant colleagues to track policy changes. This is why it is important to enlist outside experts such as legal counsel familiar with the evolving regulatory landscape. Understanding the landscape is not enough, however. Companies must ensure that any new rules or regulatory agency expectations are accounted for and updated in data breach response plans. As a best practice, companies should review plans at least twice a year.

More information on data breach legislation and resources can be found at the Experian Data Breach Resolution website and the Experian Data Breach Resolution blog.

New Studies Highlight Sources, Patterns of Data Breach—And How to Do Better

Three recent studies provide a great reminder of the threats of data breach—and the role workers and IT departments play in either maintaining a company’s defense or letting malware storm the gates.

In its 2014 Data Breach Investigations Report, Verizon identified nine patterns that were responsible for 92% of the confirmed data breaches in 2013. These include: point of sale intrusions, web application attacks, insider misuse, physical theft/loss, miscellaneous errors, crimeware, card skimmers, denial of service attacks, and cyber-espionage. They have also identified the breakdown of these patterns in various industries, highlighting some of the greatest sources of cyber risk for your business:

Verizon Data Breach Investigations Report

Verizon’s report also offers specific information about the patterns and advice on how to respond to them.

Many sources of vulnerability come from within, and there is less variation than you might expect in terms of who the riskiest workers may be.

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A survey by the Pew Research Center found that 18% of adults have had important personal information stolen online, including Social Security number, credit card, or bank account information—an 8% increase from just six months ago. Further, 21% of adults who use the internet have had an email or social networking account compromised. Two groups that make up a large part of the workforce were hit particularly hard during this period: young adults and baby boomers. The percentage of individuals in these groups who had personal information stolen online doubled between July 2013 and January 2014.

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stolen personal data by age

But as this chart shows, all age ranges have experienced a significant amount of data theft as of the beginning of the year.

Indeed, according to meetings-software company TeamViewer, 92% of IT administrators have seen troublesome habits among office workers using company computers. These risky behaviors are frequently known to open the work system to viruses or other malware, including:

  • Browsing social media websites (reported by 82% of IT admins)
  • Opening inappropriate email attachments (57%)
  • Downloading games (52%)
  • Plugging in unauthorized USB devices (51%)
  • Plugging in unauthorized personal devices (50%)
  • Illegal downloads, such as pirated movies, music or software (45%)
  • Looking for other jobs (39%)

Further, nine out of 10 IT administrators reported witnessing problems to company equipment because of these actions, including viruses (77%), slow computers (74%), crashed computers (55%), mass popups (48%) and inability to open email (33%). Not only do these behaviors leave corporate infrastructure at risk, but they may endanger the overall HR program, as a vast proportion of IT workers report feeling frustrated, angry and discouraged.

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Up to 12% even said that they were considering quitting over these bad behaviors and increased strain on the IT department.

So what can you do? Administrators agreed that better security software, using remote access to fix problems, installing disk cleanup software, integrating automatic backup solutions, and offering the ability to telecommute would all help mitigate these issues and make their jobs easier.

Counterintelligence Now Riskier Than Terrorism, Intelligence Officials Report

National Security

During a Senate hearing yesterday, top U.S. intelligence officials released a new threat assessment report that outlines the top risks to national security. While cybersecurity remains the greatest threat for a second year, the report said dangers from foreign spies and from leakers have surpassed terrorism as threats.

This revision follows a year that illustrated just how vulnerable the United States is to counterintelligence—both foreign spying and the leaking of information. In May, the Defense Department explicitly accused the Chinese government of launching cyberattacks against the U.S. government computer systems and defense contractors “in a deliberate, government-developed strategy to steal intellectual property and gain strategic advantage.”

According to Rep. Mike Rogers (R-Mich.), chair of the House Intelligence Committee, the theft of proprietary information and technology by the Chinese constitutes “the largest transfer of wealth illegally in the world’s history” and has cost the U.S. an estimated $2 trillion. “We are in a cyber war today,” Rogers said in July. “Most Americans don’t know it. They go about their lives happily. But we are in a cyber war today.”

Director of National Intelligence James Clapper also pointed to leaks from National Security Agency contractor Edward Snowden to illustrate the danger posed by the exposure of classified information. Terrorists are “going to school” on the information revealed, he claimed, calling Snowden’s act the “most damaging theft of intelligence information in our history.”

According to Clapper’s report, the top five threats from 2013 and for 2014 are:

2013

  1. Cyber-attacks, cyber-espionage
  2. Terrorism and Transnational Organized Crime
  3. WMD Proliferation
  4. Counterintelligence
  5. Counterspace (attacks on satellites, communications)

2014

  1. Cyber-attacks, cyber-espionage
  2. Counterintelligence
  3. Terrorism
  4. WMD Proliferation
  5. Counterspace