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Temple University Wins 2016 Spencer-RIMS Challenge

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spencer rims challenge 2016

SAN DIEGO—A team of students from Temple University won this year’s Spencer-RIMS Risk Management Challenge, concluding a three-month case-study challenge against 20 other universities. Team members Andrew Donchez, Carolyn Murset, Sean Preis and Zilong Zhao, advised by Associate Professor R.

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B. Drennan, will take home the competition’s $4,000.

This year, Lego provided a case study for teams from 21 universities to studied the risk portfolio and develop an array of proposed solutions. Eight teams were then invited to attend the RIMS 2016 Conference here in San Diego to present their findings to judges and an audience of risk professionals.

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“All of the students who took part in the Spencer-RIMS Risk Challenge are winners,” said Ron Davis, the newly elected chair of the Spencer Educational Foundation. “Each university team was prepared, smart and successfully delivered innovative risk management solutions for a very complex situation. It is truly rewarding to see them have the opportunity to shine during this competition and validates the critical work we do to support tomorrow’s risk management professionals.”

“This competition reinforces that the risk management profession’s future is bright,” said RIMS CEO Mary Roth. “The Rising Risk Professional demographic of RIMS members continues to grow and their contributions and professional needs have directly influenced the resources and opportunities the Society delivers.

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We are so proud to be able to introduce these students to the energy and excitement of a RIMS Annual Conference and congratulate all of them for participating in the challenge.”

Second place went to Florida State University, while the team from Butler University took third. The Temple team won $4,000, FSU $3,000 and Butler $2,000 for their achievements.

10 Tips for Securing Responsive Cyber Coverage

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SAN DIEGO—With hacking incidents becoming all too common, risk managers are under increasing pressure to help protect their companies from the inevitable breach. Insurance is an option but policy forms are still developing. In a session at RIMS 2016, Joshua Gold, a shareholder with Anderson Kill and Debbie Gramer, director of global risk management at Arrow Electronics, Inc., offered the following 10 tips to risk mangers looking to secure the best possible coverage for their organizations.

  1. Be careful with insurance applications.
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    Use precise language to convey your exposures to underwriters. Never answer “yes” or “no” to a question that doesn’t really have a yes or no answer.

  2. Retro dates. Hackers can be in systems for days, months or even years so it is important push retro dates back as far as possible.
  3. Look for clear policy coverage. Forms and terms change over time as the risks shift. Having clear language can remove ambiguity.
  4. Symmetry with other insurance (e.g., CGL, property). Review existing policies to determine where there may or not be coverage gaps.
  5. Get endorsements of special coverage needs. If you have exposures from cloud providers and third-party vendors, for example, you will need to specifically address these. Exclusions matter.
  6. If you accept payment cards, be aware of PCI issues and card brand fines and penalties.
  7. Address sub-limit concerns. Losses can be expensive. Make sure sub-limits are adequate.
  8. Beware of breach of contract exclusions.
  9. Beware of conditions on “reasonable” cybersecurity measures. “Reasonable” is a  subjective term. Specifically define security measures to remove any grey areas that could lead to a coverage dispute.
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  10. Business interruption and reputational damage insurance may be vague but they are becoming more relevant. Business disruption is quickly becoming the most important operational consequence of a hacking incident.
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    Make sure you are protected.

RIMS Presents Risk Management Industry’s Top Honors

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RIMS16_Award_Winners-7SAN DIEGO—During today’s RIMS 2016 Annual Conference & Exhibition Awards Luncheon, RIMS doled out its highest honors to several prominent members of the risk management industry.

The risk management society presented Christopher E. Mandel, senior vice president of strategic solutions at Sedgwick Claims Management, Inc., with its top honor, the Harry and Dorothy Goodell Award for outstanding service and achievement to the risk management discipline.

“The risk management community is filled with exceptional professionals but few have had the remarkable career achievements and broad industry impact as Chris Mandel,” said RIMS CEO Mary Roth. “To this day, Chris continues to give back to the profession through his involvement with RIMS and at Sedgwick. He is a wonderful example of the best this profession has to offer and it is our honor to present him with RIMS’ highest award.”

Mandel served as 2002 RIMS president, and has fulfilled 19 distinct roles for the society and delivered dozens of workshops for other risk professionals since becoming a RIMS workshop instructor 2010, with particular emphasis on enterprise risk management and strategic risk management.

This year’s Risk Management Hall of Fame inductees are David Mikulina and William H. (Bill) McGannon. Mikulina headed the risk management department at Hyatt Hotels Corporation for 23 years before his retirement in 2007, and still enjoys sharing his insights with rising and veteran risk management professionals alike as a longstanding RIMS member. McGannon was one of the first Canadian risk managers to establish a full-service risk management department that included loss prevention and statistical support at NOVA Chemical Corporation in Alberta. After his retirement in 1998, he frequently lectured at the University of Calgary and traveled to Scotland to participate in the Risk Manager in Residence program. While McGannon passed away in 2015, his legacy in the risk community lives on, particularly through the William H. McGannon Foundation, which provides scholarships, research grants and student involvement initiatives to advance risk management by way of education, research, mentorship and work experience programs.

“Although the risk management profession has evolved significantly, the achievements of its early pioneers continue to have lasting influence on the processes and strategies used today,” said RIMS Chief Executive Officer Mary Roth. “Whether it was enhancing their organization’s already complex risk program or devoting themselves to supporting the promising careers of future risk management leaders, this year’s Risk Management Hall of Fame inductees have unquestionably made substantial contributions to the profession and RIMS.”

“We are pleased to recognize Bill and Dave for significant achievement in their professional careers and their contributions to shaping the risk management discipline,” said Rob Schimek, CEO of AIG Commercial.

RIMS and Business Insurance presented Gus Fuldner, head of insurance for Uber Technologies, with the 2016 Risk Manager of the Year Award.

In recognition for her outstanding performance in furthering risk management with the RIMS Memphis Chapter, Sedgewick Senior Vice President of Risk Management Robin Joines received the Ron Judd “Heart of RIMS” Award.

RIMS also announced its first inductees into the RIMS Ambassador Group, which recognizes individuals for their continued service with the organization. Darius Delon, South Alberta Chapter member and associate vice president of risk services at Mount Royal Univeristy, and Daniel McGarvey, Western Carolina Chapter member and managing director at Marsh, both recived this award for going above and beyond to help strengthen and support the society’s strategic initiatives.

The RIMS Rising Star Award was presented to Alumine Bellone, director of risk and insurance for Broward Health, and Kathleen Crowe, account specialist II for Aon Risk Solutions were honored for demonstrating exceptional initiative, volunteerism, professional development, achievement, and leadership potential.

David Engel, director of risk management for AT&T, received the Cristy Award, presented to the individual with the highest marks on the three exams required to earn the Associate of Risk Management designation.

New York City Mandates Bathroom Access Consistent with Gender Identity

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transgender bathroom accessThis week, New York City Mayor Bill de Blasio signed an executive order requiring city agencies to ensure all employees and members of the public can use the restrooms or locker rooms consistent with their gender identity, protecting transgender and gender non-conforming individuals from discrimination in public facilities.

“Every New Yorker should feel safe and welcome in our city—and this starts with our city buildings,” de Blasio said. “Access to bathrooms and other single-sex facilities is a fundamental human right that should not be restricted or denied to anyone. New York City is proud to enforce one of the strongest human rights laws in the country, which protects the rights of transgender and gender non-conforming individuals to live freely and with respect.”

Under the new measure, effective immediately, individuals will not have to provide identification or other proof in order to access bathrooms at any city-owned building, including city offices, public parks, playgrounds, pools, recreation centers and certain museums. It does not require agencies to build single-stall restrooms or locker rooms, though as OSHA noted over the summer in its guidelines on provisions for transgender employees, access to single-occupancy gender-neutral facilities is a safe, easy way to ensure compliance with workplace safety and nondiscrimination policies.

Ensuring a safe and compliant workplace for transgender employees is an increasingly urgent concern for risk managers of public entities and private enterprise alike. The OSHA guidelines, executive orders issued by President Barack Obama, and other emerging guidance from labor-related agencies make clear that federal and state governments are issuing more protections for transgender individuals, and the enforcement actions and reputational damage pose significant risk.

As I reported in the September issue of Risk Management, the president’s April executive order banned federal contractors who do more than $10,000 a year in federal business from discriminating on the basis of sexual orientation or gender identity. Such federal contractors employ more than 20% of the American workforce—28 million workers. The Office of Personnel Management has issued a comprehensive guide for these entities to best ensure that they are compliant and treating all employees with dignity and respect while preventing discrimination in the workplace.

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OPM also called for all federal agencies to review their anti-discrimination policies as well.

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In addition to restroom access, other issues addressed—and likely to face increasing scrutiny—include employment practices such as hiring and promotion, and the consistent use of preferred pronouns, the subject of a recent EEOC ruling against the Department of the Army.

“One of the encouraging things we’re seeing is that people are not waiting for the laws to change,” said Victoria Nolan, risk and benefits manager at Clean Water Services, who draws upon both her professional background and personal experience to offer private consulting services on transgender and diversity issues in the workplace. “There are companies that are being proactive. In some cases, for example, companies that are functioning in multiple states realize that it is extremely difficult to have a variety of offices and just comply with state law, so they are starting to look at the probable end results and move in that direction now.”

While many issues regarding transgender rights continue to spark controversy in legislatures across the country, almost all of the nation’s 20 largest cities have state or local laws allowing transgender people to use bathrooms corresponding to their gender identity. As CBS reported, Houston voters debated—though ultimately defeated—an ordinance that would have established nondiscrimination protections for gay and transgender people, while just last week, South Dakota’s governor vetoed a bill that would have made the state the first in the U.S. to approve a law requiring transgender students to use bathrooms and locker rooms that match their sex at birth rather than their gender identification.

Following our previous coverage, “Developing a Strategy for Transgender Workers,” there will also be a hot topic session of the same name at the upcoming RIMS Annual Conference and Exhibition in San Diego. Led by Victoria Nolan and employment attorney Liani Reeves, the session will take place on Monday, April 11.