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Coming Soon: The End of the World

As I’m sure you’ve probably heard by now, the world is ending tomorrow. Actually according to the pamphlet I was handed the other day by the marching crowd in midtown Manhattan, the real end of the world will happen in five months on October 21. Tomorrow is simply the date of the Rapture when Jesus Christ is scheduled to return, take the true believers off to Heaven and then kick off the apocalyptic festivities with a massive earthquake that will eventually take out the rest of the sinners by Halloween. Which is too bad because I was thinking about going on vacation this summer. At least the beaches won’t be crowded. (And yes, it’s pretty much guaranteed that I won’t be one of Jesus’ draft picks.)

Now I’m not one to criticize someone’s religious beliefs, but it’s not the first time someone’s predicted the end of the world (2012 anyone?) and last I checked we’re still here. And it’s a good thing too because I think we would all feel pretty dumb if we had been working in an industry that’s all about planning for possible disasters and we failed to account for the biggest risk of all. At the very least, I’m sure we could have put those insurance premiums to better use.

Even the insurers could have profited, according to a post I wish I wrote by Laura Mazzuca Toops over at PropertyCasualty360.com. As she wisely pointed out:

If you think the Japan earthquake and Mississippi flooding presented problems with the manufacturing supply chain, consider the business implications of some 2 billion people worldwide just up and disappearing one day–whether by Rapture, alien abduction or just going on a short visit to see Elvis, Jim Morrison and Tupak. If this isn’t an opportunity to market business interruption coverage, I don’t know what is.

Also:

Property-casualty coverage should be selling like hotcakes, considering the accidents and other disasters that will inevitably happen when the Chosen are snatched from behind the wheel (and the “act of God” exclusion could let insurers off the hook for many of the sure-to-be massive claims).

The End of Days has also brought out the entrepreneurial spirit in some enterprising individuals. For a fee, one company will take care of your pets after you’ve been “raptured” while another will send previously written emails from you to your heathen loved ones who are left behind after you’ve been saved. After all, just because the world’s ending doesn’t mean you can’t make a buck before you go.

So hopefully, when tomorrow rolls around, you’re one of the lucky ones. If not, I suggest you kick back, relax with the cold beverage of your choice and maybe you’ll get to watch some amazing fireworks.

Personally, I think we’re in the clear, but you never know. Either way, I’ve got my soundtrack, courtesy of Medeski Martin & Wood. See you next week?

News Desk

There are times when we search fruitlessly for a news piece to inspire a blog post good enough for you readers. And then there are the rare times when we log on to various news sites and are inundated with headlines relating to this industry. Today is one of those days.

  • It looks like Munich Re has gotten itself into some hot water over a raunchy party hosted by Munich Re-owned Ergo Insurance. Though the party was held back in 2007, the reinsurance giant is still feeling the reputational sting (and likely will for a long time to come) over a party that rewarded top salesmen with prostitutes. The management in charge of organizing that event are no longer employed at Ergo.
  • There were about 100 guests and 20 prostitutes were hired. A German business newspaper said the prostitutes had worn colour-coded arm-bands designating their availability, and the women had their arms stamped after each service rendered.

  • On the completely opposite side of the spectrum, it was announced today that executives at Lloyds Banking Group will be handing back bonuses. This is due to the ₤3.2 billion hit the bank took for “mis-selling payment protection insurance.”
  • In the world of insurance rates, Hardy Underwriting Bermuda Ltd. reports that insurance and reinsurance that renewed during the first quarter of the year saw “average rate increases of 1.5%.”
  • This morning, I stumbled across this management blog, which proves to be quite the resource for managers in any industry, listing the 50 people to follow on Twitter that will provide you with a windfall of information to help you succeed.

Joe Plumeri Tells College Grads to “Go Play in Traffic” — Something Risk Managers Should Tell Their Bosses

Willis chief Joe Plumeri unveils ClientsBeforeContingents.com at RIMS 2010 in Boston.

Between his giant, presumably quadruple Windsor knots, his impeccable suits and his combed-back, salt-and-pepper hair style with nary a single strand out of place, it’s tough to mistake Joe Plumeri for any other insurance executive. This is doubly true when he is on a stage talking in his signature New Jersey accent. Few in this line of work — or any profession, really — speak better publicly.

So it’s no surprise that Plumeri reportedly gave a rousing commencement speech to graduates at the College of William & Mary, his alma mater, this past weekend in Virginia.

He kicked off his talk just as you might expect.

You’re 20, 25, 30 minutes — maybe an hour  from the zenith of your years of effort. Only an insurance guy stands between you and your degree.  How in God’s name did it come to this?

The “insurance guy” standing before you was once a rare Italian American on campus.  On my first day, my English professor read the roll and called out “Pulmonary.”

No one answered.

I realized he meant me. I spoke up.  And this is virtually the first thing I ever said on this campus: “Professor, I am not an artery.”

Classic Joe.

He continued beyond the jokes with some wise, risk-relevant advice for the soon-to-be-unemployed young adults of America.

In your time here, you’ve been taught not to rely on tradition but to question the status quo.

We revere our Founding Fathers, many of whom passed through this campus.  But when they propelled us toward revolution, there was no tradition to guide them. All they did was question, with good reason, decades of dictatorial British rule.

In 1989, in Tiananmen Square, a lone protestor known as Tank Man did the same thing standing before a column of Chinese tanks.

A few months ago, in 2011, a young Google executive in Cairo named Wael Ghonim helped engineer a revolution overthrowing a corrupt regime.

From Williamsburg to Beijing to Cairo, what united them all, separated by centuries, was a collective courage to defy tradition and play in traffic.

Let’s agree that throwing yourself in front of a Chinese tank takes playing in traffic to the extreme.  What I mean by playing in traffic is that, each of you in your own way, need to take risks, mix it up and make something happen.

I share this not just cause it’s so odd to hear an “insurance guy” be riveting in front of a crowd. (Although, no offense to most of you, that is the case). No, I share it because it highlights a common misconception about the perspective of risk managers.

Joe isn’t a risk manager in title. He is a chairman and CEO of Willis — which means he has access to the types of budgets, chartered flights and ties of which few risk managers could even dream. But he is a “risk manager” in the sense that he thinks about risk constantly, weighs his options in relation to those thoughts and then makes a decision.

That’s all risk management is really.

It’s not about being risk adverse as so many presume — and too many practice. It’s not about being the wet blanket who always tells the CEO and board why something can’t or shouldn’t be done. It’s about looking at all the potential downfalls of a course of action in an articulate, comprehensive way and then saying “here’s what could go wrong” — and then figuring out how to do it anyway.

That’s what Joe is telling these William & Mary grads to do. Be smart but never be afraid. Don’t be reckless but don’t be gutless either. There are opportunities out there; go take them before someone else does.

That’s what risk managers need to be telling their superiors: go play in traffic.

Just make sure that, before they do, you tell them about the speed limit on the street, the number of lanes in each direction, the typical models and makes of cars that drive by, the projected weather conditions, the location of potholes, the time the sun will go down, which street lights need replacement bulbs …

(Here are some excerpts from Plumeri’s address to William & Mary.)

Cavalcade of Risk #131: All Things Risk

Welcome to the Cavalcade of Risk blog carnival, an aggregation of some of the best risk management and insurance-related blog posts out there. Before I get to the rundown of posts, thanks go out to David E. Williams at Health Business Blog for his insightful hosting of Cavalcade of Risk #130.

  • Let us begin with Dave Ingram‘s post regarding risk management entertainment systems (RMES), where he states, “The Risk Management Entertainment Systems create a very strong impression that ERM is a talking and paper shuffling activity.  A waste of scarce corporate time, resources and dollars. ERM needs to be about action.  If in the end, ERM does not result in any changes to a firm’s treatment of risks or selection of risks, then there was no real business reason for ERM.”
  • Claire Wilkinson writes about protecting your personal information on Terms + Conditions, the Insurance Information Institute’s blog regarding all things risk and insurance. She states, “the average organizational cost of a data breach increased to $7.2 million in 2010 and cost companies an average of $214 per compromised record up from $204 in 2009.”

And a few more from around the blogoshpere:

The next host is Russell Hutchinson at Chatswood Consulting — he’ll host the 5th anniversary edition of Cavalcade of Risk on June 1st. Don’t miss it!