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Two-Thirds of Latin American Companies Have a Risk Management Policy

Latin AmericaA majority of firms in Latin America (66%) have developed a risk management policy and, of those, 70% make sure that the policy is known throughout the organization.

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From these numbers, it is clear that risk management and enterprise risk management practices have made significant progress in Latin America, according to a joint survey by Marsh Risk Consulting and RIMS of businesses from 15 countries in the region.

But while risk management programs are in place at a majority of organizations in Latin America, much more can be done. Only 42% of respondents reported that their organization’s boards are involved with risk management.

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What’s more, just 21% of respondents said their risk management programs are integrated with strategic planning.

“The report demonstrates that Latin American companies increasingly understanding the competitive advantage and added value risk management brings to their organizations,” said Rodrigo Fajardo, Marsh Risk Consulting Leader for Latin America. “While the trend is encouraging, we must continue to educate Latin American business leaders about the benefits of an integrated and strategic risk management approach by demonstrating its ability to positively impact finances, sustainability and governance.”

The study was released as part of RIMS’ first Risk Forum Latin America, taking place Nov. 9 and 10 in Lima, Peru.

“Latin America’s growing economy offers many opportunities but, before engaging in commerce in the region, it is critical for risk professionals to be able to identify and assess all uncertainties,” said RIMS President Rick Roberts. “The report and RIMS’ forum are aimed at providing practitioners with a better understanding of the region’s risk management landscape and most pressing challenges to make informed recommendations for their organizations.

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Company Growth and Compliance Challenge Risk Managers

Risk management is maturing and is playing a larger role in insurance companies, both strategically and with their compliance objectives.

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As a result, the key task for chief risk officers is to help their company achieve balance between upstream and downstream activities, according to Accenture’s 2015 Global Risk Management Study of risk management in the insurance sector.

“Neither an unfettered approach to growth, nor an excessive focus on compliance, will deliver the desired outcomes.

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Instead, the risk function should steer a course between an informed, connected risk agenda, and the need for a sustainable and innovative strategic business direction,” the survey found.

While organizations mostly agree that risk management has helped their long-term business growth (85%), a large number believe that silos of business functions are hindering the effectiveness of their risk management programs.

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According to the report, because of the continuing low interest rate environment, which creates pressure on margins and returns, insurers are looking into other areas for growth, making it “increasingly urgent for the risk function to become more engaged in the evolution and reinvention of the business in order to anticipate and steer clear of competitive threats.”

To do this, respondents to the study are:

  • Working to understand what the new environment implies for both the risk management function and the business – and whether CROs and their teams currently have what they need to meet the requirements
  • Seeking to identify areas where there is a gap to be closed, with priorities that include:
    • Getting to grips with digital
    • Strengthening data and analytics capabilities
    • Developing operational risk management in a more systematic way to turn it into an enabler of sustainable, profitable growth
    • Ramping up the focus on recruitment and retention
    • Building a more consistent risk culture at all corporate levels.

The study also found that digital is playing an important role in growth:

Accenture-Global-RM-2015-InfoGra

Risk Managers’ Role in Addressing Climate Change

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QUEBEC CITY, CANADA—Salutations de la ville de Québec! At the first day of this year’s RIMS Canada Conference, climate change quickly emerged as one of the key challenges facing risk managers—and an area with tremendous potential for risk professionals to effect change.

Government clearly has a role to play, but the slower pace and greater number of obstacles they face lessen some of the possible impact. According to Tim East, director of risk management at the Walt Disney Company, that is where businesses come in. Every one of the Dow 30 companies has created environmental and sustainability initiatives, but only 12% of companies have a C-suite or other top-level executive charged with leading action on this front. The clear trend of embracing corporate responsibility stems from a moral obligation businesses all have, and corporations must take initiative in changing how people think, East said.

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Addressing sustainability and other climate change concerns cannot be done in a silo, and efforts must focus on building resilience in all of the assets a business has: facilities, systems and people.

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Risk managers should be taking a leadership role, using their perspective of corporate objectives and performance to help identify and execute the most impactful change.

Risk professionals can particularly help drive this objective to boost awareness within the organization and in the broader community, while also ensuring the business itself is performing in line with sustainability goals. “Risk managers can help become part of the solution by helping to close the gap between the desires and intentions of our organizations and the performance and impact they have,” East said. “This is part of our moral obligation to reduce our impact on the environment.”

Why should companies act? “Not just because it’s good business—although it is, and not just because it’s profitable—although I think it is, but because it’s the right thing to do in the world and for the communities they serve,” East said.

To maximize the impact of these initiatives, East urges risk managers to set and pursue to reduction targets, otherwise they stand little chance of truly achieving change.

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Then, he advises they commit to a process of assessing, identifying opportunities, and measuring impact annually.

On the organizational level, changing mindsets extends beyond having employees recycle or monitoring water use. Business continuity planning is a critical task at Disney, East said, and they were always good at crisis management, addressing urgent problems over the course of a couple of days. Now, however, they are devoting more focus to planning for longer events.

To that end, the company is working to delink events from their consequences—rather than focusing on discrete emergency situations, it is focusing on how the business will be impacted by the conditions that could stem from any of these specific scenarios, he explained.

Getting started and shifting to a long-term focus seem daunting, and the slow rate of observable change often means adaptation and mitigation are not top of mind for businesses, said Lou Gritzo, vice president of research at FM Global. But risk professionals cannot wait for the next disaster or policy change to prompt a more serious evaluation of exposure and strategy.

Getting started on—or further investing in—mitigation efforts may be best focused on one of the main changes we are already seeing: flooding. Existing data shows a clear increase in flooding, and due to sea level risk and increased rainfall and intensity of rainfall, there will only be more, Gritzo said. To manage this growing risk, he recommends risk managers take four key steps:

  1. Know your flood exposure
  2. Be above the water level, and ensure any new construction is as far above it as possible
  3. Have and exercise a plan for flood emergencies
  4. Keep water out – in the wake of Hurricane Sandy, a number of physical protection measures have been certified and made commercial available to guard against up to a meter of water

August P&C Rates Flatten in U.S.

The August 2015 composite rate for property and casualty insurance placements in the United States were flat or showed no change compared to the July 2015 composite rate, Aug-Market Scoutwhich was up 1%, according to MarketScout.

“Thus far, 2015 is proving to be a steady year.

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Rates were up very slightly in February and July but all other months were flat,” said Richard Kerr, chief executive officer of MarketScout.

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“Again, it appears soft markets are not as soft as they once were and hard markets aren’t as hard. The cycles are moderating, probably because underwriters have so many tools to assure pricing is appropriate. These tools and increased board level oversight keep the cowboys in check—at least most of the time.”

All accounts with premiums under $1,000,000 were flat. Insureds with premiums in excess of $1,000,000 paid 3% less than in the same period last year. “Clearly, large insurance buyers are getting preferential pricing from insurers,” MarketScout said.

Rates by coverage classification were flat except for commercial auto, which was up 2%, and commercial property, which was up 1%.

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By industry classification, all rates were flat except manufacturing, which was down 1%, and transportation, which was up 2%.

Summary of August 2015 rates by coverage, industry class and account size:

Coverage-1

Account-2Industry-3