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How Greg Hall Helped Rescue the Chilean Miners

Chile's President Sebastián Piñera holds up the note that let the rescuers know that all 33 of the trapped miners were still alive. (Photo: Gobierno de Chile)

On August 5, 2010, a minor earthquake caused a mine to collapse in Copiapó, Chile, trapping 33 men underground. No one above knew if they were alive or even where they were. All they had to go on was that the men — or at least their corpses — were stuck somewhere between 500 and 800 meters below the earth.

There was really only one piece of information on which everyone agreed: any rescue effort was a race against time. No matter where the miners were when the shaft caved in, the survivors wouldn’t have enough water or food to last long. And since most local drill teams only had equipment capable of excavating down to 400 meters, there was an all-hands-on-deck call. Being a major player in the local industry for more than two decades, Greg Hall’s company, Drillers Supply International, was specifically tasked to lead the rescue.

The biggest reason to maintain hope was that officials knew of an area called “The Refuge” within the mine shaft network where trapped workers could go during an emergency. Hall estimated that the miners, had they found the sanctuary, would be able to survive for three days off the provisions located there.

But after five days of drilling passed with no progress, and then ten days passed with no progress, everyone feared the worst. “By day 15, we were convinced, or pretty sure, that we were now drilling a recovery operation and not a rescue operation,” said Hall in a presentation recounting the rescue at the World Innovation Forum in New York in June.

Still, they persevered, thinking that they would at least eventually find the bodies and allow the miners’ “families be at peace.”

Then, on day 17, the drill reached an area free of rock. And as the drill moved into that void, the rescue team above began to hear beating on the pipe. This confirmed that, despite the odds, there was a survivor. “We didn’t know how many were alive,” said Hall. “We didn’t know what shape they were in. But we knew, miraculously, at least one person was alive.”

They spent the next eight hours pulling up the drill pipe before discovering a note from below. It confirmed that all 33 men were alive and, relatively, well, awaiting rescue. “The supervisor immediately put them on that three days of rations [in the refuge after they were trapped] and stretched it and stretched it and stretched it,” said Hall. “However, by day 15 they were out of food and they were drinking water out of one of the [excavation] machines down there.”

By now, the world knows the rest of the story.

After 69 days below ground, all the men were brought to the surface and home to safety one by one in a capsule that seemed more befitting space or deep sea exploration than a drilling operation.

There were three tremendous challenges in terms of drilling Hall and the others in the team had to overcome to make this happen. The first was depth. The men were stuck more than two thousand feet below. The second was the density of the rock in the area. Geologically, the type of earth complicated everything, making some equipment useless. And the third was the large width of the hole that was needed to extract men of various belt sizes and shoulder circumferences to the surface.

This was the most difficult proposition of all.

They needed a hole at least 24 inches in diameter — something originally thought to be impossible, especially when combined with the depth and geology. But through some innovative thinking, it wasn’t. And the ultimate success in overcoming all these three hurdles was in large part due to the plan devised by Greg Hall.

“Since [the rescue], talking to experts, they still say the job really couldn’t have been done,” said Hall. “It was a very, very high-risk job.” In fact, had lives not been in the balance, he never would have even attempted such drastic measures. “If it was a job for profit, I would have walked away immediately because the risks were too high,” said Hall, who is an ordained Deacon in the Catholic church. “But it’s different when you’re drilling for people and not for profit.”

Once they realized the men were all still alive, the original plan was to — hopefully — bring the men to the surface in five or six months. “I began to think how I would react if that was my son or daughter down there,” said Hall. “Would I just sit there and think ‘I wish I could get them out sooner but oh well’ or would I do whatever I could?”

With this in mind, he started thinking up with “Plan B.” He considered all the machinery on site. He sought critical drilling equipment from a man he had never met named Brandon Fisher in Pennsylvania. And he even helped arrange for a team from the firm Layne Christensen that had been drilling water wells in Afghanistan at the time to fly to Chile.

Once those long-shot logistics started to take shape, Hall believed they could cut the timeline for rescue by more than two-thirds, thereby increasing the odds that more of the miners could be brought up without life-althering health effects. “Nobody thought we were going to be successful…And I’m telling them we can do it in six weeks,” said Hall.

Given the risk, Hall was never sure it would work. Even after the mission proved successful, he still isn’t ready to take much credit. Stealing a phrase from one of the men he worked with who had devised “Plan A,” Hall now routinely says that “God drilled the hole. I just had a good seat.”

In a way, however, all the challenges — the stops and starts, the drill issues, the brutal geology — allowed the team to focus on the moment rather than becoming overwhelmed by the mission of saving 33 mens’ lives. “I just decided to forget everything except the next meter — just drill the next meter and the next meter and the next meter,” said Hall. “That way, when all these other things were going on, we were so concentrated on how to drill that next meter that we were able to focus and do our job. If we had let our emotions get involved, we might have made some catastrophic mistake.”

But as the billion people who watched the rescue know (according to a Chilean government estimate), no such mistakes were made and the incident now serves as one of the best examples of crisis management the world has ever seen. And given his new-found expertise with the risks and realities of rescuing people stuck beneath ground, he will — begrudgingly — answer the call again if the need does arise. In fact, when 14 miners were trapped after an explosion in Mexico in May, they contacted Hall. He was ready to mobilize his company to aid officials there, but unfortunately, those men all died before a rescue operation could even begin.

“As I told my wife before, it was a real blessing and an honor to be involved in this — and I pray it never happens again,” joked Hall. “We will do it [again]. But it’s not something I want to make a career out of.”

Does Your Self-Insured Program Need a Tune-Up?

Many insurance professionals believe the next hard market may be lurking right around the corner. Historically in hard markets, self-insurance has been used as a risk financing mechanism to offset higher insurance prices and the lack of capacity. But as Richard Frese, a consulting actuary with Milliman, points out in a online exclusive article in Risk Management, before turning to their self-insured program, risk managers need to make sure it is performing properly and creating the maximum value for their organizations. In order to do so, certain key questions need to be asked:

  • What types of items should a risk manager reevaluate?
  • How often should these items be reviewed?
  • What steps can be taken to guarantee an optimal functioning self-insurance mechanism?
  • Will the actions of today best match the needs of the future?
  • How does a risk manager know the decisions are correct?
  • What can be done to reduce future insurance costs?

For answers to these important questions and more, check out this informative article, only on RMmagazine.com.

Life Cube: Disaster Response Thinking Inside the Box

A large structure stands out on the exhibition floor at the World Conference on Disaster Management, enticing virtually every attendee wandering around to poke his or her head inside. Directly next to it is the same structure in different form, this one a 5′ x 5′ x 5′ Lego-looking cube on wheels that draws people over to give it a roll.

Half-disaster shelter, half-Transformer, they call it the Life Cube.

And given its design it is one of the more innovative, comfortable and convenient temporary dwellings that anyone arriving on the scene of a disaster could hope to call home. It’s waterproof, fire-resistant, able to stand up to 70 mph winds and comes equipped with a hard plastic floor (which is a true luxury), bedding, a portable toilet and a solar panel-powered master console/table that has a stove, AM/FM radio, CB and a phone charger. And it goes from its cube state (which can fit into the bed of a normal pickup or be stacked on a flatbed or carried by a forklift) to its fully inflated command center state in under five minutes.

Nice digs if you can get it.

This tricked-out model starts at around $14,000, I’m told, although a more basic version can be purchased for as low as $9,000 and custom orders with even more gadgets could get as expensive as your imagination allows.

Heck, throw in a flat screen and it might be nicer than my New York apartment.


Easy as one, two, three.

Richard Clarke: U.S. Under-Prepared for Cyberthreats

Cybersecurity and cyberwarfare are major threats that neither companies nor the public sector are prepared for, said Richard A. Clarke in his morning keynote address to the World Conference on Disaster Management in Toronto. All too often, governmental IT officials have not properly discussed their systems with emergency managers and the fallout of any major shutdown could be catastrophic.

Clarke fears the results of any extended electrical or network outage. Many municipalities and organizations have generators that may provide a temporary solution, but what happens on day four? Day 7? Day 10? Operations may not return until the systems come back online and chaos could ensue.

Some have accused Clarke, and others who often express great concern over cyberwarface, of exaggerating the threat. Clarke acknowledged his critics, but believes he is by no means over-hyping the concerns that an unprepared nation should have.

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“I like being wrong when I predict disasters,” he said, “but I think I’m right on this one.”

He added that in addition to discussing the realities of cyberattacks and cyberwar the world must begin promoting “cyberpeace” by developing some international accords and norms to follow as this increasingly becomes a more critical issue to the world.

As we have seen during the Russia/Georgia conflict and the Stuxnet attack that someone (*cough* Israel and the United States *cough*) carried out on Iran’s nuclear industry, this is a reality that all nations and companies will have to contend with in the future. So it would seem that it is past time for international bodies to set some clearer standards.

For those who haven’t been following the news in recent years, Richard Clarke has become a polarizing figure in Washington due to his harsh criticism of the Bush administration’s stance on counter-terrorism and decision to go to war with Iraq. He spent 30 years working under both Republican and Democratic commander in chiefs, but his no-holds-barred words — and those he received from the Bush White House — forever altered the way he is seen by many outsiders no matter their political leanings.

Regardless there is no questioning the man’s expertise and credentials on both terrorism and cybersecurity. He is a foremost expert about both and has increasingly been focused on the latter of late. And he more than proved that today while talking to an audience that, even with its expertise in emergency management, remains novice in its understanding of security.

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Because he was so compelling — and some of the scenarios he described so frightening — I found myself listening more than taking notes and reporting. But below are some of the comments I posted to Twitter during the discussion, listed in reverse-chronological order.

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UPDATE: I just came across this excellent breakdown of Clarke’s speech by Ken Simpson. Here he succinctly encapsulates Clarke’s four areas of cybersecurity threats.

Clark described 4 general areas of Cyber attack, suggesting that we could visualise these in terms of overlapping circles;

  • Cyber Crime
    • Suggested that this was ignored, and perhaps encouraged by certain Eastern European states
      • I assume this is something they learned from the situation with the Mafia in Batista’s Cuba.
    • Apparently these organised cyber crime cartels are generating revenues similar to drug cartels
  • Cyber Espionage
    • This is undertaken for profit at times, cyber industrial espionage.
    • Also by sovereign states to steal national security secrets.
  • Hacktivists
    • In this case the hackers are aiming to prove that the target has weak security
    • Also to promote their own political cause
  • Cyber War
    • This is the new phenomenon, and seems to be proliferating – the equivalent of a cyber arms race.

Clark described the US Cyber Command, headed up by a 4-star General, and including the US Navy’s 10th Fleet. This fleet does not have any ships, just a flotilla of attack software.

The disturbing part is that the aim of this cyber warfare is not just to damage the other guys computers – but by doing that to cause significant impacts in the real world.

You can follow me @RiskMgmt for more live updates from the WCDM over the next two days.